PERRY F. NOVAK

                                                         4652 E. Lowe Ave

                                                         Fresno, CA 93702

                                                       Cell: 559-304-4300

                                                 Email: pn1672@yahoo.com

 

 

 

 

EDUCATION:

·         California State University, Fresno - Bachelor of Science Degree, Electrical Engineering, 1989

 

 

SKILLS:

·   Personnel and Performance Management with employee groups up to 100 members.

·   Business Plan origination, implementation and action plans for gap deficiencies.

·   Full PNL Accountability

·   Extensive Project Management Experience

·   Proficient in MS Office Suite Applications:  Word, Excel, PowerPoint, Access, Project, and Outlook

 

 

EMPLOYMENT HISTORY:

 

1/2013 – 5/2015:    RNPM, LLC – Principal

 

Pre and Post Construction project management for Commercial, Industrial and Residential Projects                           in Central Valley; Turnkey Site Acquisition work for wireless telecom industry in California for NSB, DAS and Modification projects for clients such as AT&T Mobility and Verizon Wireless: 

 

·   Responsible for hiring, training and performance management of staff

·   Completed regular assessment of budget to determine shortfalls and completed corrective action accordingly

·   Contracted with General Contractors and partnered with them to establish short list of qualified subcontractors to meet budget.

·   Provided weekly status updates to clients and shareholders

 

 

4/2012- 1/2013:Black and Veatch Corporation, Telecommunications – Site Acquisition Manager

 

Responsibilities Include:  Manage portfolio of multiple projects through site acquisition process from leasing and zoning through building permit issuance.  Actively communicate and supervise activities of subcontractors.  Work with jurisdictions to establish and improve approve processes for mass project submittals.  Responsible for all site acquisition deliverables and quality control of project for clients such as Verizon Wireless, AT&T Mobility

·   Managed portfolio of 275 projects – New Site Builds and Existing Site Modifications

·   Actively worked within subcontractors contract to enforce accountability – had significant increase meeting scheduled deliverable dates.

·   Established Cross-Function communication between A&E Department, Construction and Regulatory Compliance Personnel in regards to work flow.

·   Continuous reporting of project status to End Client/Shareholders

 

 

 

 

 

 

1/2006- 4/2012     Derrel’s Mini Storage, Inc., Fresno CA – Project Manager

 

Responsibilities Include: Land entitlement submittals, development impact fee estimates and analysis, utility logistics, project contracting and procurement, coordinate safety program, negotiate telecommunication leases and construction, site code conformance, manage insurance compliance, fee credit and master plan reimbursements, manage bonding CD’s, general budget and finance analysis, and final project accounting; represent company at court hearings and city council meetings. Ongoing reporting of projects to Senior Leadership/Officers.

 

·   Standardized Cell tower development process – manage portfolio of 19 towers with growth of two towers yearly

·   Coordinator with Caltrans Right of Way and Acquisitions agents during site relocation

·   Established company safety manual and program to reinforce OSHA compliance.

·   Lowered workers compensation claims by 9% from 2007 over 2006

·   Hired company crew which reduced labor cost by $52,000 on first project in 2008; 31% YTD reduction for 2009.

·   Reduced equipment repair costs 23% from year 2008 over 2007.

·   Negotiated contracts and coordinated with six local government agencies involved with the construction of new Caltrans standard bridge.  I saved the company $137,000 on project.

 

 

5/2005- 1/2006     Ironwood Communications – DirecTV Field Technician

 

Responsibilities Include:  Plan satellite TV installations by evaluating location; locating access, laying out equipment and plan wiring.  Install equipment per plan adhering to codes, and standards.  Verify TV system through test equipment and troubleshooting, maintain documentation on all installation and service calls, Follow all safety procedures, update knowledge through trainings and reading publications, provide outstanding customer service. 

·   Certified technician trainer

·   SBCA Certified

·   Outstanding Customer Service Award, 2005

·   Launched referral program in Central Valley

·   Trained for Area Sales Manager position for the Central Valley

 

 

5/2003- 5/2005    University of Phoenix, Fresno CA – Account Executive

 

Responsibilities Include:   Provide students with highest level of customer service and administrative support, act as a personal coach, advisor to help students qualify for admissions, confirm degree options and complete all admissions requirements to transition to classroom.  Work on graduation team.  Proficient in all areas of educational study offered, high presentation skills, business to business marketing for increased visibility.

·   Delivered all new student orientations monthly

·   Developed training program implemented in Central Valley Campus. 

·   Increased enrollment numbers 16% 2004 over 2003 as result of training program

·   Expanded enrollment footprint from Fresno County only, to Merced through Tulare County by hosting strategic and consistent corporate marketing events.

 

 

 

 

 

 

 

 

 

1/1999– 5/2003    AT&T, Manager

 

Responsibilities Include: develop strategic business/action plans on call center metrics, manage personnel and human resources, assist Coach managers to meet revenue objectives provide guidance and support to develop representative skill set through coaching, demonstrations, training, preparation, and post call contact analysis, Complete monthly call observations on each representative for CPUC and FCC compliance, execute performance management, liaison for product support, conduct conference calls on performance strengths and areas of opportunity, prepare and analyze data for continuous improvement, and ongoing collective bargaining with union partners to increase representative accountability and performance.

 

·   Chairman for Central Valley Turf Team, responsible for budgeting, planning and executing revenue generating community events.  The team was responsible for $12,197 in year 2002.

·   Exceed CPUC and FCC call compliance standards- Improved office results by 11% in 2002, and 13% through performance management implementation.

·   Lowered grievances 27% from year 2002 over year 2000 through on-going collective bargaining efforts. 

·   Recognition includes Winner Circle Award for revenue attainment in years, 2000, 2001 and 2002.

 

 

12/1996– 1/1999BECO Dairy Automation, Hanford, CA - Production Supervisor

 

Responsibilities Include: Maintain production levels and high level quality assurance through continual team training and follow-up.

·   Troubleshoot and repair all electronic circuit boards used in equipment which saved company from outsourcing.

·   Worked with Research and Development department to establish product improvement in plant and field operations. 

·   My changes to the product line included the Milk Based Accelerator (MBA), Megaflow-Detacher, Pulsation Controller, and Power Transformer. 

·   Provided staffing and training in department to meet demand of 36% sales increase in 1997 over prior year. 

 

 

7/1986- 7/1996     McDonalds Restaurants, Fresno CA - Managing Partner

 

Responsibilities Include:  Multi-unit operations of 5- 6 restaurants in Fresno Market. Accountable for sales growth and bottom-line profit on PNL.  Develop yearly and monthly business plans- execute and train staff accordingly. Quarterly performance reviews; personally hire, train, and develop management teams to operate restaurants at triple-A Quality, Service, and Cleanliness.  Additional responsibilities include administration, scheduling, inventory control, accounts payable, staffing, and planned maintenance; develop management team to be proficient in each of these key areas.  Achievements include:

·   Outstanding Manager Award 1993 and 1994.

·   Project Manager responsible for opening of two restaurants in Fresno Market:  First/Nees 1994 and Ashlan/West 1996.  Opened restaurants three months ahead of schedule.

·   Increased bottom line profit for Shaw/West business unit $45,100 for year 1995 over fiscal year 1994. 

•                                           Lowered employee turnover by 24.1% for 1995 through utilization of Fresno County Department of Education. 

 

 

 

 

Licenses/Accreditations:  

 

·               Dale Carnegie Graduate – Public Speaking

·               Currently pursuing my California Real Estate License with projected exam date of August 2015. 

 

 

References:

·   Laurie McMaster-Robinson  - Robinson and Novak, Principal/Partner, (559)704-2316

·   Robin Frost – Derrel’s Mini Storage, (559)994-8290

·   Craig Walkenhorst – Lyle Company (503)709-2903

·   Peggy Heinemann - University of Phoenix, (559)288-6371

·   Susan Aguilar – AT&T, (559)824-1206